Thrive Psychology

Employer Assistance Program (EAP)

What is the Employee Assistance Program (EAP)?

The Employee Assistance Program (EAP) is a service offered by employers, providing access to counselling and support for mental health wellbeing for their employees.

Designed to enhance the emotional, mental and general psychological wellbeing of employees and their immediate family, the Employee Assistance Program is a work-based intervention program accessible through practitioners who are trained and registered with Medicare to provide the services.

How do I get an EAP referral?

To access the Employee Assistance Program, employees simply need to enter their employer’s registered company name and postcode into the search bar at and select the services they are seeking. Following this, a list of qualified practitioners will be forwarded by email, and the employee is free to choose the practitioner they feel is most appropriate. A free initial consultation will be undertaken, during which the employee will discuss their needs and current issues. All Employee Assistance Programs are at no cost to the employee themselves.

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